TRIED, TESTED & TRUSTED
High performance booking and accreditation solutions for events, attractions and customer-facing venues.
ADVANCED E-TICKETING
smart tools
high perfomance
ON-THE-GATE SALES
ONLINE SALES
smart tools
high perfoRmance
ON-THE-DAY SALES
core features

To meet demand from clients for a high quality e-ticket sales platform suitable for any location even without infrastructure, TICKETsrv was built for events and attractions of all sizes. Our client base has grown rapidly since inception, mostly via word of mouth and recommendations, and spans events and venues from only a few hundred visitors to over 200,000 people.

TICKETsrv offers a flexible service, invests heavily in the research and development of new technology, delivers first class customer service and maintains excellent value for money.

Proven track record

We are proud to work with hundreds of clients, many of whom have been with us for many years. All would be happy to recommend us.

Affordable

Highly competitive rates with discounts offered for large volume sales

Dedicated support

Dedicated account managers guide you through the set-up process and are then on-hand throughout the sales period

Innovative tools

In-house development team are continually launching innovative new features at the request of our dynamic client base

Grow your sales

We help you to maximise your ticket sales alongside add-on items which can be promoted at the basket stage

Simple to use

The system is designed to be both simple to administrate as well as easy for customers to use

Limit entry capacity

Limit your bookings by capacity or time – keep complete control over how many visitors you allow into the venue at any time

Highly flexible

The flexible platform allows us to adapt the service to fit your own unique requirements

Funds direct to you

Funds are paid direct into your chosen merchant account – we support Stripe and SagePay along with other platforms

18 Mar: Essential guide to marketing

Read on for our essential guide to marketing. A plan which you stick to will result in more ticket sales!…

18 Mar: Beginner’s guide to social media

Read on for TICKETsrv’s beginner’s guide to social media and how it can help you sell more tickets! Don’t post…

07 Feb: How valuable is your data?

Have you ever considered how much your database of previous customers is worth? In addition to the monetary value of…

14 Feb: Onwards, Upwards & Stronger Than Ever!

We can all agree that the challenge of the last two years has been immense, but it has also given…

What our clients say…
SEAS-LOGO-2014_MASTER
South of England Agricultural Society
Gilly Weir
Marketing Manager

For our Autumn Show & Game Fair and Winter Fair in 2020 we worked closely with TICKETsrv to design processes that would work during the Covid pandemic. This included setting up a new system for our numerous membership types to access their tickets online, introducing day and time specific tickets, frequently changing the number of tickets available, and the date of one show, due to changing Government guidance, setting up a system for a ‘one-in, one-out’ entry should it be necessary, helping with marketing support, communicating with our ticket-holders and much more.  We found the whole TICKETsrv team to be incredibly responsive, supportive and helpful throughout, ultimately helping us make the Shows happen whilst remaining within Government and local authority guidelines.

sunnyfields logo
Sunnyfields Farm
Tom Nelson
Director

TICKETsrv is the 3rd ticketing company that we have used in the last three years. There is a cost to switching ticketing provider, so many people stick with what they know. For us, it was more important to test the market in order to find our long-term partner, as inefficiency and damage to customer trust can be much more costly. TICKETsrv support with the setup was invaluable and both the software and scanners are robust. Importantly, the feature allowing customers to swap time-slots has massively reduced phone calls and admin time. I believe we have found our best fit. We are pleased and proud to be continuing our relationship with TICKETsrv.

beaufort logo
Beaufort Polo Club
Evie Macken
Events Manager

This is the first year we have used TICKETsrv for the Gloucestershire Festival of Polo and what a game changer it has been. The back-end system is seamless and user friendly, the front-end interface has improved our customer’s experience and all whilst providing in-depth, accurate reporting on all areas of our ticket sales. The TICKETsrv team guided us through beginning to end, nothing was too much trouble and there was a solution to every request. Particularly for rural based events, TICKETsrv provides a full package product, and we look forward to working with them again.

bede
BEDE Events
Organisers of Belton International, Hopetoun and Osberton Horse Trials

We use TICKETsrv at all of our major events, which are based in rural locations and parkland. Advance ticket sales (which ensure income whatever the weather) have rocketed and the time taken to admit cars with pre-purchased tickets to our events has decreased, meaning we have fewer issues with cars queuing back onto the highway. The statistics report is invaluable when considering marketing spend, as it enables full traceability on which advertising campaigns work and which do not. Technical support and help from the team at TICKETsrv is swift and thorough. The system is flexible and user friendly and no particular IT skills are necessary to use it. I would have no hesitation in recommending TICKETsrv to other event organisers.

RNAA
Royal Norfolk Agricultural Association

We used TICKETsrv for on-line e-ticket sales for the first time in 2013. Despite not contracting with them until a few weeks before the event our sales surpassed all expectations. From a ticket selling point of view this was the channel that was easiest to administer. A simply daily down load from the TICKETsrv site enabled us to verify the money coming into our bank account from sales. All went very smoothly. We continue to use TICKETsrv and are in the process of investigating other ways for us to work together.

living crafts logo
Living Crafts
Robin Younger
Director

I initially had to be convinced of the benefits of changing from a traditional postal system to an electronic ticket delivery system, but I am now happy to say it was a good decision for us. We grew sales exponentially in the first and subsequent years, mostly due to the extended selling time that electronic ticket delivery afforded us. Although all online ticket buyers enjoyed a discount on the gate price, we now have the incredibly valuable marketing asset of a huge email database to keep them informed about next year’s event. I would recommend TICKETsrv to other events thinking about making the move to e-ticketing.

cheshire
The Royal Cheshire County Show

TICKETsrv gave brilliant customer service during the introduction of e-ticketing. They also gave general support throughout. Nothing was too much trouble.

downend
Downend Fireworks
Chris Kucharski
Director

Thank you again for another year of great e-ticket service provision for our fireworks event. The scanners worked a charm. Please pass on our thanks to the TICKETsrv team once again.

Newport show
Newport Show
Sally Western
Show Manager

Another show year is over for us and I just wanted to make the time to write and thank TICKETsrv for their support. As normal, impeccable service from start to finish.

hickstead
Hickstead All England Jumping Course
Edward Bunn
Director

We have found the system to be first class – our pre-sales increased by 40% in the first year.

battleproms
JSL Productions
Organisers of Folk by the Oak & Battle Proms

Working with TICKETsrv has been a great success for us and the system works brilliantly.

0
£ sales and counting!
0
events per year
0
tickets sold to date